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Phone: 1300 872 377

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Postal Address: PO Box 68
Port Adelaide BC,
SA 5015

FAQ | Frequently Asked Questions Feeling a bit overwhelmed? Let us break it down for you.

Who is LESS?

Low Energy Supplies and Services (LESS) are an Australian company with offices in Adelaide and Sydney. LESS has been running environmental projects nationally since 2001 and has been directly responsible for almost 4 million tonnes of carbon abatement and over 40 gigalitres of water savings.

What are greenhouse gases?

Greenhouse gases are gases that absorb and emit radiation within the atmosphere and are believed to impact the Earth's environment when they reach high concentrations in the atmosphere.

Who is eligible for this service?

All Adelaide residents who are owner-occupiers, landlords and tenants, are over the age of 18 and are responsible for the utility accounts in your home (or have the authority from that responsible person) are eligible for this service.

Can residents trust the installers in their home?

All of our installers have undertaken mandatory State Government training and have extensive experience in the industry. They are efficient and courteous, have all undergone police checks and report to locally-based supervisors and managers.

What's in it for Live Green with LESS?

As part of the offer, you will be asked to authorise LESS to register the activities from your home to the scheme's regulator, the Essential Services Commission of South Australia (ESCOSA).

You'll be asked sign a form to allow the activity to count towards the electricity retailer's obligation under REES.

Can residents have their old bulbs and showerheads back if they are unhappy with the new replacement products?

Unfortunately we are unable to do this. As part of REES, all removed products must be decommissioned and disposed of in an environmentally responsible manner.

Our installers will demonstrate the new products for you at the time of installation to ensure your satisfaction and understanding.

What is REES?

The Residential Energy Efficiency Scheme (REES) is an initiative of the South Australian Government.

The purpose of the scheme is to reduce greenhouse gas emissions, encourage the efficient use of electricity and gas, and to encourage investment, employment and technology development in industries which reduce the use of electricity and gas of consumers.

Under REES, energy (electricity and gas) retailers with over 5000 residential customers are required to provide incentives for South Australian households to achieve greenhouse gas reductions and potentially lower their energy bills through reduced energy consumption.

How does REES benefit your local community?

  • Significant electricity and water savings
  • Significant environmental benefits

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Call us today on: 1300 872 377